Refund Policy

1. No Refund After Service Delivery

Once any of the following services are delivered, no refund will be applicable:

• JEE counselling guidance sessions
• NEET counselling expert consultation
• College prediction and selection services
• Admission counselling for engineering or medical colleges

2. Cancellation & Refund Eligibility

Users can request cancellation and may be eligible for refund under the following conditions:

• Cancellation request made before the counselling session is scheduled
• Refund requests must be submitted within 24 hours of payment
• Partial refunds may be processed based on service stage

3. Non-Refundable Services

• Personalized counselling for JoSAA counselling / NEET UG counselling India
• Rank-based college prediction (JEE & NEET)
• Paid admission guidance packages
• Digital products (PDFs, counselling guides, documents)

4. Payment Issues / Duplicate Transactions

If a payment is made due to technical error or duplicate transaction, you must contact us within 48 hours. After verification, the eligible amount will be refunded.

5. Refund Processing Time

Approved refunds will be processed within 5–7 working days to the original payment method.

6. Service Disclaimer